All shipments to Italy are made via Poste Italiane. Shipping is free for orders over €100. For orders under €100, shipping costs are €5.99. In exceptional cases and in cases of particular need, the customer can request, via the appropriate contact form, the use of a different courier.
International shipments are handled by UPS, with an additional cost of €14.99 that will be applied at checkout.
Order processing and shipping times can vary from 2 to a maximum of 12 working days . Shipping within two working days is available for all sizes of products that display the wording "EXPRESS 48H" next to the price.
If the wording "EXPRESS 48H" is not present when selecting the size, processing times will be longer, and shipping will be made within 12 working days from the order date.
Once your order has been processed, your products will be shipped and you will receive an email with a tracking link . From the time you receive the email, tracking may take up to 24 hours to update and show the actual status of your shipment.
Unless otherwise noted, deliveries to Italy take 2 working days from receipt of the shipping email. Delivery times for international shipments vary by location and can take up to 7 working days from receipt of the shipping email.
Changed your mind? No problem, you have 48 hours to request cancellation of your order , as long as it hasn't already been shipped.
To proceed with the cancellation, access our contact form , fill in the mandatory fields and select "Order Cancellation" as the subject. Make sure to enter the order number correctly and, if desired, add any reasons for the cancellation.
If your order has already been shipped, you will have to wait for delivery to be able to return the purchased goods.
