Frequently Asked Questions
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Prices for sneakers and apparel (except Fishem apparel) may vary over time based on product availability and market demand. Since most of the items on the site are limited editions , produced in small quantities and released only during certain periods , their price may fluctuate over time.
Size can also significantly affect the price , so we invite customers to pay particular attention to the size chosen when ordering, to avoid returns and be able to wear the purchased product immediately.
Yes, all products purchased through FISHEM are authenticated and guaranteed to be original. FISHEM strongly opposes the sale of counterfeit items and discourages their purchase.
No, all products purchased on FISHEM are new and never worn .
If you have any doubts about the size to order, do not hesitate to contact us via the contact form or directly on our Instagram page. We will be happy to help you!
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Your order hasn't been shipped yet? Don't worry, we haven't forgotten about you. For some products, shipping times can take up to 12 working days , depending on the availability of the items ordered. Visit the Orders and Shipping page for more information.
Yes, the return procedure can be carried out within 14 days of receiving the ordered products. Consult the Returns Policy to learn more
We carefully inspect and authenticate every shoe purchased through our site, but there may still be some small imperfections that we miss. Don't worry, just write to us via our contact form and we will guide you through the process of returning the damaged goods. You can then decide whether to reorder the same product or request a refund .
Write to us now via the contact form or on our Instagram page .