Here you can find answers to frequently asked questions.
As soon as you have placed your order, you will receive a confirmation email at the email address specified during the checkout procedure.
Changing the shipping address of an order is only possible if it has not already shipped. To request a change of address, contact us specifying the new shipping address, we will do our best to satisfy your request.
Delivery times may vary from product to product, in general delivery will not take more than 10 working days.
It is possible to request the modification or cancellation of an order before it is shipped. To submit your request, contact us via the Support portal.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Don't worry, your product will be shipped as soon as possible! We are making sure that the product you order is authentic and in top condition! See shipping policy to find out more.
If you have received a wrong or damaged product, please contact us via the Assistance protal providing all the information to best describe the problem.
All products sold by FISHEM are meticulously checked by our team who ensure their quality and originality. Upon receipt, you will be sure that you have an authentic product in your hands.
Absolutely not, all the products sold on the site are new and never worn.
Prices and Discounts
The price of a product may vary depending on the model and size chosen. Our prices are always updated to market value, depending on product availability and demand. Our aim is to ALWAYS guarantee the most advantageous price possible for the customer.
To get a discount code, sign up for our newsletter!
Also follow us on our social pages of Instagram and Facebook to not miss out on exclusive offers.